We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it, unworn or unused, tagged, and in its original packaging. You'll also need a receipt or proof of purchase.
To start a return, you can contact us at [century-hongtai08tk@outlook.com]. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Items returned to us without first requesting a return will not be accepted.
If you have any return questions, you can contact us at [century-hongtai08tk@outlook.com] at any time.
Damage & ProblemsPlease inspect your order upon receipt of your order and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can assess the problem and correct it. Exceptions/Non-Returnable ItemsSome types of items cannot be returned, such as perishable items (e.g., food, flowers, or plants), customized products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. If you have questions or concerns about a specific item, please contact us. Unfortunately, we do not accept returns for promotional items or gift cards. The quickest way to ensure you get what you need is to return the item you have, and once the return has been accepted, purchase the new item separately. Refund: Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund to your original payment method. Keep in mind that it may also take some time for your bank or credit card company to process and post the refund.